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Frequently Asked Questions

Find answers to common questions about our services, products, and processes.

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Logoslogic Technology Ltd (RC: 8331300) is a leading tech company based in Nigeria, dedicated to turning your dreams into reality through innovative software solutions and cutting-edge technology. We specialize in custom software development, mobile app development, web development, AI/ML solutions, cloud computing, and more.

Our headquarters is located in Lagos, Nigeria, with additional offices in Abuja and Port Harcourt. We serve clients across Nigeria and internationally.

Lagos (HQ) Abuja Port Harcourt

You can contact us through multiple channels:

Contact Us

We serve a wide range of industries including:

Finance
E-commerce
Healthcare
Education
Logistics
Hospitality
Real Estate
Agriculture

We offer a comprehensive range of technology services including:

  • Custom Software Development
  • Mobile App Development (iOS & Android)
  • Web Development
  • Payment Integration
  • Server-side Development
  • API Development
  • Cloud Computing
  • Cloud Migration
  • AI/ML Solutions
  • Chatbot Development
  • UX/UI Design
  • Fintech Solutions
  • Ecommerce Development
  • VTU App Solutions
View All Services

Project timelines vary depending on the scope, complexity, and requirements. After our initial consultation, we'll provide you with a detailed project plan including estimated timelines. We pride ourselves on delivering projects on schedule while maintaining high quality standards.

Mobile Apps

2-6 months

Web Applications

1-4 months

Enterprise Solutions

3-12 months

Our development process follows industry best practices and includes the following stages:

1
Discovery & Planning

Requirements gathering and project planning

2
Design

UI/UX design and prototyping

3
Development

Coding and implementation

4
Testing

Quality assurance and bug fixing

5
Deployment

Launch and go-live

6
Maintenance

Ongoing support and updates

We offer several innovative products:

NanoPay
NanoPay

Payment processing solution

Learn More
BitxTrader
BitxTrader

Cryptocurrency trading platform

Learn More
Therapy AI
Therapy AI

Mental health support AI

Learn More
Naija AI
Naija AI

Nigerian-focused AI assistant

Learn More
AI Minute
AI Minute

Quick AI content generation

Learn More

Getting started with NanoPay is easy:

  1. Visit our NanoPay product page
  2. Click on "Get Started" or "Sign Up"
  3. Create an account with your business details
  4. Complete the verification process
  5. Integrate NanoPay using our API documentation
  6. Start accepting payments!

Our support team is available to help you through the setup process.

Ready to start accepting payments?
Get Started with NanoPay

Yes, security and privacy are our top priorities for all our AI products:

End-to-End Encryption

All data is encrypted in transit and at rest

Data Privacy

We adhere to strict data privacy policies

Secure Authentication

Multi-factor authentication available

Compliance

Compliant with relevant regulations

For more information, please review our Privacy Policy.

Our pricing is project-based and depends on the specific requirements, complexity, and scope of work. We offer transparent pricing with no hidden fees.

For custom projects, we typically work with the following pricing models:

Time & Materials

Pay for the actual time spent on your project, ideal for projects with evolving requirements.

Fixed Price

A set price for the entire project, best for well-defined projects with clear requirements.

Retainer

Monthly fee for ongoing services and support, perfect for long-term partnerships.

Need a custom quote for your project?
Get a Free Quote

We accept various payment methods to make it convenient for our clients:

Bank Transfer
Credit/Debit Cards
PayPal
Cryptocurrency
Mobile Money

For international clients, we also support wire transfers and other global payment options.

Yes, we offer flexible payment plans to accommodate different budgets and project sizes:

  • Milestone-based payments: Pay as project milestones are completed
  • Monthly installments: Spread the cost over the project duration
  • Upfront discount: Get a discount for paying the full amount upfront

We work with each client to create a payment schedule that works for their specific situation.

For large enterprise projects, we offer customized payment terms. Please contact our sales team to discuss options.

Yes, we offer various support and maintenance packages to ensure your solution continues to run smoothly after launch. Our team is available for bug fixes, updates, feature enhancements, and technical support based on your needs.

Basic Support
  • Email support
  • Bug fixes
  • Response within 48 hours
Premium Support
  • 24/7 priority support
  • Bug fixes and feature enhancements
  • Response within 4 hours
  • Weekly performance reports
  • Dedicated support manager

Contact our support team to discuss which plan is right for you.

You can report issues and get technical support through multiple channels:

Support Ticket

Submit a ticket through our client portal

Open Ticket
Email Support

Email us at support@logoslogictechnologyltd.com

Send Email
Phone Support

Call us at +234 913 847 3122

Call Now
Live Chat

Chat with our support team in real-time

Our support team is available Monday to Friday, 8am to 6pm WAT.

Yes, we offer comprehensive training options to ensure you get the most out of our products and services:

Online Training

Self-paced video tutorials and documentation

Group Training

Live virtual training sessions for your team

One-on-One Training

Personalized training with a dedicated specialist

On-site Training

In-person training at your location

Training is included in our implementation process, and additional training sessions can be arranged as needed.

Still have questions?

Can't find the answer you're looking for? Please contact our friendly support team.